I am a customer experience and customer success evangelist. And I love data.
I have spent the last 20 years as a serial entrepreneur and have gained substantial experience and multi-disciplinary competencies within both business strategy and execution. This includes e-commerce and analytics as well as communication strategy and brand building, sales and marketing management, business development and product development (from specs to final product).
In addition to successfully driving business results from analyzing needs and opportunity to developing and executing go-to-market strategies I also hold top-level leadership, people and motivational skills gained from broad experience with exposure to a range of industries, functions, organisational levels and business contexts.
Specialties: Start-ups, e-commerce, analytics, datafication, entrepreneurship, business development and operations, sales and marketing management, challenger thinking, emotional branding, product development.